Features of IVR
Live panel
Track live calls and see real-time call logs and statistics in the live call dashboard.
CRM integration
See your customer details and history on screen as and when they call you.
Call recording
Record all your IVR calls on a secured cloud to monitor quality and provide better training to staff.
Remote teams
Empower your support teams to work from anywhere anytime with a cloud-based portable IVR number.
Call reports
Get better call insights with daily, weekly, and monthly call analytics reports for data-driven business decisions.
IVR menu
Greet your customers with customized messages and connect them with the right agents using IVR options.